| Marcus Cathey | 5/13/2005 | 9:53:43 AM | Hello. |
| Nancy Johnson | 5/13/2005 | 11:23:00 AM | Nancy Johnson- I've tried entering tickets and not had anything work when I hit submit. Then tried to email the problem and not had the details show up. I've also had sucessful submissions that never showed when I looked them up. |
| Nancy Johnson | 5/13/2005 | 11:23:45 AM | Instead of getting immediate phone call answers to quick questions, it has now taken 2-3 days of pass-the -buck and 3 phone calls to get answers. |
| Nancy Johnson | 5/13/2005 | 11:25:20 AM | Not being able to see any details when I submitted several tickets, has made it harder to follow up to know if anyone is actually working on a particular problem. |
| Nancy Johnson | 5/13/2005 | 11:29:09 AM | Where did you go to see the IFAS IT Support Queue? I can't find it. |