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ICC Meeting:

IFAS COMPUTER COORDINATORS (ICC)

JULY 14th 2017 REGULAR MEETING


A meeting of the ICC was held on Friday, July  14th, 2017 in the IFAS Administration building, 89, Room 109. The meeting was chaired and called to order by Jimmy Anuszewski at about 10:01 am.

PRESENT: Twenty-three members participated.

Remote participants: Joel Parlin, Philip Lazenby, Haracio Elman, DeWayne Hyatt, Kevin Hill, Angel Perez, Tom Barnash, Andrew Carey, Wayne Hyde, Brian Hurt, John Macias, Jonathan Chirino, Ed Howard, Al Ibanez, David DePatie, William Thrasher, Scott Owens, Marvin Newman, Brian Hurt, Jorge Hernandez.


On-site participants:
Dan Cromer, Winnie Lante, Karen Porter, Francis Ferguson, Wendy Williams, Megz Keathley,  Jimmy Anuszewski.

STREAMING AUDIO: The audio will available here.

Recorded Video: Video will be available here. A new feature with the use of Zoom is the saving of the chat dialog, available here.


NOTES:

Winnie Lante, Karen Porter and Dennis Brown should be commended for their food/drink accomodations.


Report from the chairman

Member news: All is quiet on the member news front.

Recap since last meeting:

As per his usual procedure, Jimmy pointed folks to the notes of the last meeting, without going into any details.

Details about this meeting:

I've deleted a lot of the old anchors that were in the minutes due to lack of updates. I suggest searching the ICC site for information that you may be looking for.


Security: (previous discussion)

UPDATE: No updates.

Update as needed.

Patching updates... (previous discussion)

Microsoft

June's Microsoft patches are still listed in the link, with July to follow shortly. Current risk assessments can be found here.

There were several Microsoft Office updates to the Apple version, as recently as 7/12/17. Please run AutoUpdater to install those updates.

Adobe

Flash, Acrobat, Reader, Connect, along with several other Adobe products, have updates here. Last updates were on July 11, 2017.

For those of you that have Creative Cloud licenses and renewed, please be aware of an ongoing conversation on the UF IT Discussion list.

Java

Java updates were in April for Java 8U131. Release notes can be found here. This includes a critical patch. Java 8U131 for Mac was released in April, 2017 and is available here. Make sure you double check your Macs for this update as I've seen some not automagically apply it. (note that there are some reports of Sierra compatibility problems, 10.12)

Apple

There have been several Apple updates (June 5), including a new system update, security updates and printer driver updates. There is still an issue with SMB server connectivity. I am finding that if you use the IP address, you have a more consistent connection then using the named server. Also note that High Sierra will be released in the Fall and new iOS 11 will also be released around the same time.

SAS

SAS University Edition recently had an update. Please visit this link.

JMP

JMP 13 is now available through the UF Software Licensing Division.

Other

Email phishing attempts are gettig more common (as if that was possible). Please continue to monitor and report this situation and keep your users aware of this continuing annoyance.

We are happy to report that Cherwell has been working since the latest version was installed and since the move from McCarty D to the IFAS Admin building. Thanks to Angel Perez for working on this problem.


Videoconferencing and WAN discussion

Videoconferencing topics (previous discussion)

There has been no updates from Patrick Pettus in regards to the Cisco/Acano integration. As soon as he gives me some information, I will pass it along.

Dan wanted to discuss Zoom organization and use. There was a Zoom training session held this past Wednesday, 7/12/17. Dan uploaded a Zoom User Training video to the Zoom channel in UF Office 365 Video portal, https://uflorida.sharepoint.com/portals/hub/_layouts/15/PointPublishing.aspx?app=video&p=h. This hour-long presentation was given by Katherine Smith, the “Customer Success Manager” assigned for UF. Dan also uploaded the PowerPoint file used for the training in the files area of https://www.yammer.com/ufl.edu/ Zoom group.

Dan also planned for five Pro licenses for each department, plus one for IT support. All who might want to host a meeting should create a Basic account at https://ufl.zoom.us/. The Pro feature, which allows for unlimited meeting times. Can easily be assigned among those in your department.

Skype Business for Mac has updates that should install using your Microsoft Autoupdater.

 

Updates as available...


End-user Scheduling (previous discussion)

Updates as available...

WAN (previous discussion)

Updates as available...


Wireless printers (previous discussion)

Any updates to this?

 


Policy


Content Management System (CMS) (previous discussion)

The web survey was completed last month and the results have been posted. The UF Web Manager's meeting was held two weeks ago and the discussion that took place involved the pro's and con's that were presented in the results. CMS will be discussed when we get updates from ITSA.

Updates as available.

Cloud Services (previous discussion)

Updates as available.

Backups/Server Drives (I'm leaving this here!)

I was asked to add this to the agenda. Some Department and REC IT people are wondering if there's official policy in regards to backups and what some IT people are doing for it. From my understanding, that's why we have server drives, but I'll let the discussion start amongst everyone. During the discussion, it was addressed that the server drives should be used because they are backed up multiple times during the day and can be access through VDI at any time. It was also stated that external hard drives should not be relied on nor should they be purchased using department funds.

Admin rights became a separate topic during this discussion and there was a split amongst the participants about how Admin rights should be dispersed. One side stated that Admin rights should only be granted based upon the situation of the user. An example Jimmy gave was field computers that needed to have software installed or updated while away from the IT person or users that are in lab that need to install specific software at a moment's notice. All of this would be LOCAL Admin rights. Others stated that it was too much to try and update every computer at the same time (such as Java updates) or to install the same software on multiple computers. Consensus is do what works for each individual situation but rememeber that ultimately, it comes down to the IT person's responsibility if something should go wrong with that computer.

Jimmy pointed out that the local admin guideline was being presented to ITPAC and that we are hoping to have it as policy so that departmental IT personnel have it as support for cases where local users are demanding administrative rights on their computer. Kevin Hill asked if this was a specific rule that would apply to all users. We all agree that this is not the case, that it is to be used as justification for when a user is denied administrative rights. This will be covered further into the meeting.

Updates as available.

UF Exchange updates (previous discussion)

Updates as available.

Notes from last month's SIAC meeting

Notes from past meetings are available here. Last update was from October, 2015.

Last month's IT Directors Meeting Notes

You can now view the notes from each meeting at this link.

PrintSmart initiative (previous discussion)

There have been more people dropping out of the PrintSmart option. Seems that the charges for not printing enough per month is starting to make it a not-too-smart choice. It would be interesting to hear how everyone's experience is going with their PrintSmart printers since it's been online for a couple of years.

New 'Trouble-Ticket' Entry Page for CNS (previous discussion)

Update as needed...

Mac's: To Domain or Not to Domain(previous discussion)

For those that need instructions on Mac domain"ing" and server connections: https://wiki.it.ufl.edu/index.php?title=Apple_OS_X

ITSA Policy and UF IT Policy

I've found it difficult to find the ITSA Computing Policy and the UF IT Policies, so I will provide the links here and keep them here.

ITSA - http://imm.ifas.ufl.edu

UF IT - http://www.it.ufl.edu/policies/

There will now be an ICC Policy Page that will keep track of policy and guidelines. These are not strict rules meant to dictate what must be done, but instead, a page of policies that are meant to help keep things running smoothly for each department and ITSA. You can find it here.

The ITPAC meeting took place this past week. Minutes will be available after the website is updated. Quick recap includes updates to the IMM (IFAS Internal Management Memoranda) policies that Dan sent to the ICC list, webinar tools overview, including Zoom, Acano/Cisco and SfB, local admin rights, T4 implementation and support, Instructional design access for all faculty in IFAS and the role o COLT, Mac user support and updating the ITPAC website.

 


Projects


Services Documentation: Is a Wiki the way? (previous discussion)

Would be really nice if more people could contribute to this. Could be changes coming soon! Keep an eye out on the mail list for that announcement!! New content has been added!

Attention!Attention!Attention!Attention!Attention!

A wiki has been created at https://uflorida.sharepoint.com/sites/ifas/wiki/icc/Pages/Home.aspx. Everyone in the ICC distribution group should be able to add/edit.

Attention!Attention!Attention!Attention!Attention!

Operations


IFAS IT Updates (previous discussion)

Andrew would like to discuss the Intel AMT situation, Joe would like to give an update on the web side of ITSA, Chris would like to discuss the ICC and ITPAC, Dan would like to discuss ISM (Information Security Managers) for assisting with Risk Assessments.

 

New DHCP reservation site created (previous discussion)

Update as needed.

Creating guest GatorLink accounts: singly or in bulk (previous discussion)

Steve had left this on the agenda in case further discussion was deemed warranted. So Jimmy will leave it here.

Wayne's Power Tools (previous discussion)

Updates as available...

Public folder file deletion policies and procedures status (previous discussion)

Updates as available...

 


Other Topics


SAS depot updated

The SAS 9.4 installation depot (\\ad.ufl.edu\ifas\SOFTWARE\SAS\SAS9.4 ) has been updated to permit installation on Windows 8.1 AND Windows 10 for 32 or 64 bit machines. You can have .NET Framework 3.5 installed through Software Center then proceed to install SAS.

 

FAQs for new hires (should use https://uflorida.sharepoint.com/sites/ifas/wiki/icc/Pages/Home.aspx)

Updates as available...

Misc.

GatorBox (leaving this here)
Research Computing has launched GatorBox, an enhanced storage option for research. GatorBox features a dropbox-like interface provided by ownCloud software. The new interface offers a convenient and familiar interface as well as desktop and mobile clients, with simple file sync and share functionality. Please contact Research Computing for more information about GatorBox: info@hpc.ufl.edu.

Peer2Peer

Peer 2 Peer was held March 31st and the video can be found here.

 

Yammer

If you haven't checked out Yammer, I highly encourage you to do so. Joe Gasper does an amazing job of keeping news and tools updated, along with a host of other people. There is a lot of info that is shared there, including a nice update to the Office 365 package, which includes a video hosting platform, much like YouTube. John Macias has more information.

 

Telephones

Phillip Lazenby was kind enough to share this link for those of you that need to modify the telephone you are using. Works pretty well. You can find the link here. Russell Hunter also provided a nice word document that has been added to the ICC Wiki.

Misc.

Wendy would like to discuss Advisor Calendars with the ICC.

Anne Allen announced SensusAccess, Document Conversion Service Presentation will be on Monday, July 17, 2017 1 pm - 2 pm at Smathers 100.

SensusAccess is a self-service upload/download solution for creating more accessible documents. It will convert PDFs (including image only), .doc, .docs, .ppt, .pptx, .htm, .xml, .txt, .asc, .rtf, EPUB,m EPUB#, Mobi to more accessible formats in Word, PDF, RTF, TXT, MP3 audio files, structured audio books, ebooks, and digital braille. We will be offering their document conversion service to anyone with a Gatorlink ID, completely free of charge. This will hopefully be available within the next few weeks. The founders of SensusAccess will be here from Denmark on Monday to do a presentation and answer questions regarding their service. Their presentation is informative, fast-paced and very useful. To be able to see what we will be able to accomplish through upload/download service is very encouraging. There will also be a presentation on their shared library function, which we have not committed to, from 2 pm - 3 pm for those interested, also in Smathers 100.

 


That's All Folks!

The meeting was adjourned at 11:34. The next meeting will take place August 11th. And congrats to the Gator Baseball team on winning their first College World Series!!!

 

Gator Baseball