ICC Home / Members / Meetings / Peer Support / Documentation / Projects
E-mail exit procedures:
Coordination with departing users is NECESSARY!:
Although permission removal tools have been created to assist in the exit process, there are a number of coordination aspects that must be handled (preferably in person--if possible) prior to using those:
The mailbox removal procedure, which can be initiated by OU Admins for their users via the Permissions Removal site, uses ExMerge to back-up the mailbox to a .pst file that is then moved to \\if-srv-file01\pst where you can gain access via your IF-ADMN account. The previously existing SMTP addresses are noted before the mailbox is removed and added as aliases to a new external e-mail address (forward) that is then created and which points to "GatorlinkUsername@ufl.edu". This retains mail flow from their old addresses to their Gatorlink (or wherever their Gatorlink is forwarded--under the users own control). PLEASE NOTE: It is important that their Gatorlink forwarding be either removed or set to something other than IFAS PRIOR TO INITIATING THIS PROCESS! Dwight and Dean are the only two in IFAS who have the permissions to view how an individual's Gatorlink forwarding is currently set, so Dan would like them involved in this process to assure that mail loops are not created. The alternative is to work directly with the end user to assure that does not happen.
IFAS IT is working with John Bevis and Steve Ulmer at UF Gatorlink in an attempt to arrange the necessary access to do that automatically. UF has some legitimate concerns however, and have so far refused to set up a process or allow us to access the Gatorlink system.
last edited 15 February 2006 by Steve Lasley